Hearing Services Program

Ensuring that every Australian has access to better hearing is one of the federal government’s key health priorities.

The Hearing Services Program (formerly OHS Voucher Scheme) provides free hearing tests and hearing aids* to pensioners and veterans, which are available through accredited providers such as Complete Hearing Care.

*Conditions Apply

Who is eligible?

You are eligible if you are an Australian citizen or permanent resident, 26 years of age and over, meeting one of the following criteria:

  • Hold a Centrelink Pensioner Concession Card
  • Hold a Gold Health Repatriation Card
  • Hold a White Health Repatriation Card (specifying hearing loss)
  • Receive the Centrelink Sickness Allowance

You may also be eligible if you are:

  • A dependent of a person in one of the above categories
  • An active member of the Defence Force
  • A Client of CRS Australia

Benefits provided to clients under the scheme

Most services and hearing aids under the program are free. If your clinical hearing needs require a device outside of these free options, your provider may arrange this with the Office. There may also be situations where you will be asked to pay additional costs:

  • “Top-up” devices: Client contributes to the cost in order to obtain more advanced hearing aids
  • Hearing aid maintenance program: You can choose to pay a maintenance fee to your hearing services provider each year. This will cover service, repairs, and batteries for your hearing device.
  • Minor maintenance: You can choose to pay a maintenance fee to your hearing services provider each year. This will cover service, repairs, and batteries for your hearing device.
  • Replacement fees: If you lose your hearing device or it is damaged, you need to contact your hearing services provider.

How can you apply?

If you believe that you may be eligible, call Complete Hearing Care and we can confirm your eligibility. Alternatively, you can complete a form on the Hearing Services Program website.

Medical Certificate

You will need your doctor to sign a Medical Certificate, which you can download here.

 

Not satisfied with your current provider? Relocate to us!

Complete Hearing Care consistently receives clients who wish to relocate.  The reasons could include:

  • A breakdown in trust with their hearing care provider (are they independent?)
  • More convenient to come to our clinics for reasons of transport
  • Or a host of other reasons

This can be done easily and online.  If you have a current maintenance agreement, we will even give you a further 12-months coverage at no additional cost!  Call us today and we will help you make the change.

 

Contact us today!

If you have any questions regarding the Hearing Services Program, or know that you qualify and would like to arrange a free hearing test and consultation, call us today on (02) 9999-6314 or use the form found here.